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We accept returns under the following conditions:

  • Product is defective or damaged
  • Wrong item delivered
  • Return request made within 3–7 days of delivery

Products must be unused and in original packaging.

❌ Non-returnable Items

  • Used products
  • Sale/discounted items (unless defective)

💰 Refund Process

Once approved:

  • Refunds are processed within 5–10 business days
  • Refund method depends on original payment type

❓ Frequently Asked Questions

Q1: How long does delivery take?

Delivery usually takes 2–5 business days inside Bangladesh.

Q2: Can I cancel my order?

Yes, before it is shipped.

Q3: Do you offer Cash on Delivery?

Yes, COD is available in selected areas.

Q4: How can I track my order?

You will receive tracking details via SMS or email.

Q5: What if I receive a wrong product?

Contact us immediately—we will replace it.

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